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Privacy statement - how to access and up-date your personal information

How to update your personal information

You may change or update your information by:

  1. modifying your profile through the My Account service
  2. contact our Customer Services team directly by e-mail to Customer-Services@bl.uk
  3. contact the appropriate service directly

How to access your personal information

You may view your profile using the My Account service

Readers may access details of items they have requested for use in the Library’s Reading Rooms by logging on as a Reader and using the My Requests facility.

You may also ask for a copy of the information we hold about you by e-mailing us at customerdatagovernance@bl.uk or by applying in writing to:

Data Protection Manager
Corporate Information Management Unit
The British Library
96 Euston Road
London
NW1 2DB

Your request will be dealt with within 40 calendar days of the Library accepting the request.

To help us identify the information you would like to see, please include any details that will enable us to locate the data that you are seeking.

In order to be sure that your personal information is not disclosed to an imposter, we may require you to provide us with proof of identity before the information is released.

More information about accessing your information is available from the Accessing your data pages.

 

PDF files

The links below are to Adobe PDF files. Accessibility solutions and free Reader software are available from Adobe.

Related links

My Account

My Requests


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